The Brew House: Full Site + Online Orders

We built a mobile-friendly website and ordering system for The Brew House, a local coffee shop looking to grow its customer base, improve online visibility, and make it easier for customers to order ahead.

About the Business

The Brew House is a cosy, community-driven café serving high-quality coffee, breakfast, and lunch. Known for its friendly staff and relaxed vibe, the shop had a strong local reputation, but no digital setup to match the likes of Starbucks and Costa.

Challenges

No Website or Online Presence

The Brew House relied on Instagram and word-of-mouth. They had no website, which made it harder for new customers to find them or view their menu online.

Manual Ordering Process

All takeout pre-orders came over the phone, which slowed things down and made it easy for mistakes to happen (especially during peak hours), costing time and money.

Strategy

We built a clean, responsive website designed to encourage online orders and make it easier for people to engage with the business. The site focused on clear call-to-actions like “Order Now” and easy access to the menu. We also made sure the brand’s warmth and personality came through in the design.

Features

• Fully responsive website that works properly on phones, tablets, and desktops
• Click-and-collect ordering system, so customers can order ahead and pick up food and drinks.
• Online Menu with categories, allergen info, and specials.
• Professional photos and branded visuals to reflect the café’s friendly, cosy feel.
• SEO optimisation and Google Maps integration for better local discoverability.

Results

in the first two weeks of launching their website, The Brew House saw a noticeable increase in pre-orders, especially during peak lunch hours. Staff spent less time on the phone, and customers found the new system easier and quicker.

• Over 70 online orders in the first month
• Faster service during peak times thanks to pre-orders
• More visibility for new customers searching on Google

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